Privacy Policy

Last updated: May 23, 2026

We collect only what is needed to run PlayCortex and remember you across sessions. We do not sell your data. We do not share identifiable data with coaches, academies, federations or selectors without your permission. You can ask us to delete everything at any time, and we will, within seven working days.

Who we are

PlayCortex is operated by PlayCortex LLP, established in Gurugram, India in April 2026. "We", "us" and "PlayCortex" refer to the company. "You" covers athletes, parents, coaches and visitors.

What we collect

  • Name, so we can address you properly
  • Email address or WhatsApp number, to send results and reach you
  • Sport, to put your results in sport-specific context
  • Age, to apply the right consent process
  • Your answers and results from tests and check-ins
  • Basic technical data such as IP address, browser, device and pages visited

Why we collect it

To deliver the product, to improve it using anonymised patterns, and to keep the platform secure and accountable.

Who sees it

You, the PlayCortex team on a need-to-know basis, contracted service providers, and anonymised aggregate research. Coaches, academies, federations and selectors do not receive your identifiable information unless you choose to share it.

How long we keep it

  • Active accounts: for as long as the account is active
  • Inactive for 24+ months: we email you before deleting
  • Deletion requests: processed as soon as reasonably possible
  • Guest results: discarded when you close the tab
  • Anonymised data: may be kept indefinitely

Your rights

You can view, correct, export or delete your data, withdraw consent, and complain to a data protection authority.

How we keep it safe

HTTPS encryption, encrypted storage, hashed passwords and audit-logged access. We store no payment data, and we will tell you promptly about any breach.

Cookies

Essential cookies keep you logged in. Analytics cookies can be turned off. No advertising cookies, no retargeting, no cross-site tracking.

Changes

Each update carries a new date. Registered users get 14 days' notice before any material change.

Contact

Write to uday@playcortex.in with any privacy question.